Cool Comfort Adjustable Waist Drawstring Convenient Mesh Pockets Nylon Boardshorts

1. Cool Comfort: Experience exceptional comfort with our Nylon Boardshorts. The breathable and moisture wicking fabric keeps you cool and dry, even during the hottest days.
2. Adjustable Waist Drawstring: Achieve the perfect fit every time with the adjustable drawstring waist. Whether you're lounging or on the move, you can customize the shorts to your comfort level.
3. Convenient Mesh Pockets: Stay organized and keep your essentials within reach with the handy mesh pockets. These pockets provide easy access and secure storage for your belongings.

Welcome to Surfcity! We are dedicated to ensuring a seamless shipping experience for your boardshort orders, delivered promptly and in pristine condition. Here's everything you need to know about our Shipping Policy:

Order Processing Time:

We strive to process and dispatch your orders within 1-2 business days (excluding weekends and holidays) from the time of purchase. Our dedicated fulfillment team meticulously prepares each item for secure packaging and shipment.

Shipping Options:

• Standard Shipping: Our standard shipping method typically delivers orders within 4-6 business days. This service is provided at no additional cost to our customers.
• Expedited Shipping: Need your boardshorts sooner? We offer expedited shipping options with delivery times ranging from 2-4 business days, available for a fee of $4.99 USD.

Order Tracking:

Once your order is processed and shipped, you will receive a confirmation email with tracking information. This allows you to monitor the status of your shipment and estimate its arrival time accurately.

Peak Season Considerations:

During peak seasons or high demand periods such as holidays and promotional events, slight delays in shipping times may occur. We appreciate your patience during these times, and we are committed to ensuring timely deliveries.

Shipping Restrictions:

While we strive to accommodate all customers, please note that delivery to certain locations may not be feasible. Currently, we do not support shipping to multiple addresses within a single order.

Tax Policy:

At Surfcity, we believe in transparency. The price displayed at checkout is the final price you'll pay, with no additional taxes or hidden fees.

Customer Support:

Your satisfaction is our priority. Should you encounter any issues or delays with your shipment, our friendly customer support team is ready to assist you. Contact us at [email protected], and we will promptly address any concerns or inquiries you may have.

Thank you for choosing Surfcity for your boardshorts shopping. We are dedicated to providing you with exceptional service and high quality products throughout your shopping experience.

Welcome to Surfcity, where your satisfaction is our priority. We strive to ensure a seamless experience with every boardshort purchase. If you're not completely satisfied with your order, our Returns and Refunds Policy is designed to address your concerns. Here's how it works:

Initiating a Return:

To initiate a return, ensure the boardshorts are unused, in their original condition, and with all tags intact. Returns are accepted within 30 days from the date of purchase.

Refund Process:

• Contact Customer Service: Email our customer service team at [email protected] to start the return process. Please include the reason for the return and your order number.
• Return Shipping: Await instructions on the return shipping address. Return shipping costs are the responsibility of the customer unless the return is due to a defective product or an error on our part.
• Return Confirmation: Once we receive and verify your return (usually within 72 hours), you'll receive a confirmation email.
• Refund Issuance: Refunds, if applicable, will be processed within 7 days of receiving and verifying the return. Please note that your bank or credit card company may take an additional 3-5 business days to process the refund.

Scenarios and Coverage:

• Customer Dissatisfaction: Return shipping costs are covered by the customer. Refunds will be issued for the item cost minus the original shipping charge.
• Defective Product: If you receive defective boardshorts, provide clear pictures of the defect to [email protected]. We will arrange a return label, inspect the item, and issue a full refund upon verification.
• Damaged Package: If your package arrives visibly damaged, document the damage with photos and contact us immediately. We'll work with the carrier to resolve the issue, offering a replacement or refund as appropriate.
• Incorrect Product or Size: Contact us at [email protected] if you receive an incorrect product or size. We'll provide a return label, and upon receiving the item, dispatch the correct product or issue a refund.
• Non Arrival of Product: If your boardshorts are past the expected delivery date without notification, contact us promptly. We'll investigate and refund your entire amount if necessary.

Cancellation Policy:

If you wish to cancel your order after confirmation, please contact [email protected] immediately. No charges will apply for cancellations made before shipment.

For any inquiries or concerns regarding returns and refunds, our dedicated customer service team is available at [email protected].

Thank you for choosing Surfcity for your boardshorts needs. Your satisfaction is paramount, and we are committed to providing exceptional service!